Terms and Conditions of Sale and Use

1 – Our Website

The Labubu Doll website is published and operated by the sole proprietorship LabubuDoll Publishing (Pierre), registered in France.
Publisher: Pierre

These terms apply to all sales concluded with consumers on the Labubu Doll website.

2 – Scope of Application

By using this website, you agree to all the terms, policies, and notices set out here. We reserve the right to modify them at any time. Continued use of the site constitutes acceptance of any changes.

3 – Terms of Use

By accepting these terms, you confirm that you have reached the legal age of majority and accept that any minor under your responsibility may use this site. Any illegal use will result in immediate termination of our services.

4 – Products

The products available are described on our site. We do our best to ensure availability, but in case of a stockout, a full refund or exchange will be offered.

5 – Orders

By validating your order and checking the terms box, you are entering into a sales contract with us. A confirmation will be sent to you by email. No changes can be made after order confirmation.

6 – Prices and Payment

Prices are displayed in euros, including VAT. Shipping fees are added at checkout. Payment is made by credit card. We reserve the right to suspend any order in the event of a payment issue.

7 – Delivery

Only one delivery method is offered: standard, with a delivery time of 8 to 16 business days. In case of dispute or significant delay, contact us at labubu-doll@contact-shop.com. Delivery is $4,99 for orders under $30. It is free above that amount. No refund will be issued for a simple delay.

8 – Right of Withdrawal and Returns

You have 14 days to exercise your right of withdrawal. Products must be returned in their original condition. Return shipping costs are your responsibility. Customized products are non-refundable.

9 – Legal Warranty of Conformity

In case of a non-conforming product, you may request repair, replacement, or partial refund depending on the situation.

10 – Warranty Against Hidden Defects

You may request a full or partial refund if a hidden defect renders the product unusable.

11 – Intellectual Property

All content on the site is protected. Any reproduction is prohibited without prior authorization.

12 – Personal Data

Your data is used solely to process your orders. You may exercise your rights (access, correction, deletion) by emailing labubu-doll@contact-shop.com.

13 – Severability

If any clause is found to be invalid, the remaining clauses shall remain in force.

14 – Governing Law

These terms are governed by French law. In the event of a dispute, an amicable solution will be sought.

15 – Contact

For any questions, please contact us at labubu-doll@contact-shop.com